StarRides has inherited the time-honoured Mercedes-Benz quality in motion and is committed to building a new paradigm for premium chauffeur services. The StarRides App offers services for different senarios including business reception, airport pick-up, event fleet, private air charter, and luxury vehicle rental. StarRides also sticks to the brand value of "live up to customer's expectations for their key moments” and customizes flexible and targeted overall travel solutions for enterprises and personal users.

The StarRides App users can make customized appointment according to different travel scenarios, personalized demands including in-vehicle drinks and snacks, service requirements and selected chauffeurs are available via the App. A series of innovative design guarantees StarRides providing extraordinary travel service to connect the lives of those high-net-worth users. Whether it is a VIP reception, business negotiation, high-end meeting, a date of love and surprise, a carefully prepared romantic wedding, a gathering of old friends, a warm family reunion, or a precious self-reward, StarRides will receive every customer with the highest standard. We will provide excellent services that exceed customer’s expectations, and will try our best to facilitate customer's business cooperation, witness their sweet love, and guard their warm and loving family.

Ever since the StarRides App is launched, it is popular among a wide range of customers. In 23 cities including Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Xi’an, Chongqing, Hangzhou, Sanya, Haikou, Ji’nan, Xiamen, Qingdao, Zhengzhou, Wuhan, Zhuhai, Fuzhou, Suzhou, Wuxi, Kunming, Nanjing, Hefei and Macau, we have provided service for almost 1 million personal users and 5000 enterprises. The high-quality service of StarRides has made possible the stories of customers insisting on 3000-Yuan tip for our chauffeur, a ten-thousand Yuan bonus of gratitude, and a unique “complaint” of not having the function of tipping in the App. Through the deep interaction experience online and offline, StarRides has built a closer and tighter connection with customers, and upheld the idea of “customer's moment of truth” throughout the entire process, from booking orders to travel services.

Relying on a deep insight into the high-end ride-hailing market, the StarRides App is designed to provide innovative product service experience, and launched services such as business jet travel, luxury car rental, chartered service, fleet service, pregnant mothers escort service, child picking-up service, and other customized travel services. Customized service options according to different scenarios and individual preferences are available in the StarRides App, such as seat adjustments, in-vehicle hot and cold drinks, slected music lists and in-vehicle temperature. Paid services like VIP airport express pass and transfers, relaxation package (slippers, blindfold, earplugs), child safety seat and request of removing brand identity can also be booked in advance via the App. Based on the practices of high-quality travel services in the last few years and the accurate insight into the needs of high net-worth customers, and through a scenario-based, specialized, precise, personalized, and customized service product design, StarRides practiced the brand mission of “live up to customer's expectations for their key moments”.

Relying on in-depth insight into high-end mobility service market, StarRides continuously innovated and updated product service experience, and it has become the first choice of an increasing number of high-net-worth customer’s daily choice and general public’s choice at their key moments. Adhering to the service commitments of “live up to customer's expectations for their key moments”, the StarRides App will continuously enrich and improve the formation of high-quality life circle to serve the life of high-net-worth customers with perfect travel service, and provide a better, smarter, smoother user experience.