Honeywell has introduced a revolutionary portable indoor air quality monitoring system, IAQ, that detects 6 pollutants in a small Ergonomic form factor that can be used in cars, houses, office buildings or carried in person. Indoor air quality is critically important for human health, as humans spend 90% of their time indoors and are generally unaware of the impact of indoor air quality on physical and mental health. The versatile and precise IAQ tracking is ideal for those who are suffering from allergies, asthma and the other respiratory diseases. The IAQs key innovations are: 1)The modular design Honeywell offers comes in both a standalone and wall mounted versions. The simple and honest form language creates an iconic look suitable for any interior decoration. 2) Six pollution sensors that are mapped into an easy to understand air-quality metric. 3) Remote monitoring capability to allow people to take care of children and parents remotely. Introduced within the last year, the IAQ has proved very popular and hit 53% of its 5 year sales targets already. It has won the 2018 IF Design Award.

Honeywell IAQ was created by a number of innovative designs who have many years of design experience in the SPS global design team. The device can measure up to 7 kinds of gas parameters at the same time using real-time and remote monitoring to provide intelligent air quality control. The ultra-long-life industrial-grade sensor makes the detection more accurate, the response faster, and the data changes more accurately, and the firmware is updated remotely. Industrial technology is adapted for the civilian market and can be used for desktop placement and wall mounting. It is widely compatible with different environmental requirements such as residential, car, office, and public area wall hangings, which means that more and more people can benefit from the changes in technology and design. Simply relying on technology can't meet the needs of users. The stacking of functions is easy, but making it practical is very challenging. This product integrates design and technology, and takes into account all aspects of modeling, user cases, ease of use, and reliability. Industrial design: This product uses low-saturation color. The unique soft shape gives the user a friendly sensory experience, achieving a balance of functional characteristics and aesthetic appeal. Whether it is carried, residential, in car, in office, or in public area wall hanging, the overall frame design is naturally integrated into a variety of different environments. Compare to other common handheld, desktop placement, and USB fixed sockets in similar products, this product is free from the constraints of external power supply, charging line and fixed charging position while keeping small volume. This minimizes requirements for installation space, giving users more possibilities. The detector is designed with three-color indicator. If the single parameter exceeds the threshold, the indicator will change color and the icon on the screen will flicker. Even from a long distance, users can still understand the alert prompt. Big fonts are softly displayed without minimizing effect on children's vision. For offspring who are away from home and unable to take care of the elderly, even from thousands of miles away, they can still read the data through the App. The display of the data chart in the App is not only convenient but also provides instant access to the data. The integrated 2.5D black touch screen on the detector providing intuitive operation and audible feedback for even the elderly who are not familiar with electronic products. Compared with traditional LCD screens, the resolution is higher and the response time is shorter. Modular design: With only four parts, the internal structure of this product adopts minimalist modular design. In addition to batteries, fuselage frames, fans, based on PM2.5, HCHO (formaldehyde), temperature, humidity four sensors, add CO2 (carbon dioxide) and TVOC (total volatile organic compounds) sensors only increase 6g. The parameters can be freely combined according to the requirements of customers in different countries in the world. The basic types one is 4 sensors and another is 6 sensors. There are two basic types with 4 and 6 sensors. This minimalist design makes the assembly and maintenance of the products simple while reducing the probability of failure. Multi-directional air intake system: Unlike one-way, side and small-pore air intake in the market, we use multi-directional air intake to accurately detect gas pollutants. When the device is put on a table or in a pocket, the annular air inlets on both sides and the large holes act as the main air inlet channels. When the detector is assembled on the wall blocking the back air intake holes, the large air intake holes on both sides can still provide sufficient air volume to collect sufficient data for the sensor. Innovative data analysis: After user testing, we found that many users don't know what CO2 and TVOC are. Most people only know PM2.5 and do not realize that volatile organic compounds and carbon dioxide actually exist in the room. They also have no idea about their impact on the human body. Based on research results of Harvard University and other scholars, we have mapped the explicit numerical values of the impact of volatile organic compounds and carbon dioxide on human cognition to one easy to understand value. The value indicates the degree of impact on the user, called IQ%. The closer the indicator is to 0%, the worse the indoor air is, the closer it is to 100%, the smaller the effect of indoor air on the human body. Innovative customer-defined alarm value: This product is exported to dozens of countries in the world. Our user research team’s work indicates, the standards for indoor air pollution vary from country to country. Even inside China, there are different standards for residential and commercial buildings. To accommodate this variation, the user can set their own alarm value for the device and App. This customized alarm level can be set as the main value that will be displayed by the device. The perfect combination with the use scene: (1) This product not only integrates with the environment in terms of design, but also has built-in energy-saving mode and sleep mode. The device reads data continuously in these modes with the display dimmed down so as not to disturb users. (2) Since the average user stays in the bedroom for more than 8 hours a day, our design team added alarm clock functionality, allowing the user to use it as the sole device eliminating the need for mobile phones and other electronic devices that whose distraction can be detrimental to healthy sleep.

The product has been released for 8 months. The main sales channels are an online store and partnership with third-party intelligent platforms to jointly create a smart home product ecosystem. Honeywell is a Fortune 500 company with a history of more than 100 years primarily in aerospace, characteristic materials, industrial safety and related fields. This product is a part of a new initiative in civil and commercial field. The product is being localized for other countries, with a 5 year global sales forecast of about 5.2 million US dollars.

The impact of outdoor air pollution on the human body has long been recognized by medical professionals. Ordinary people spend most of their lives in homes, schools, travel, work, and other indoor places, but most people do not realize that there are many gases in the room that may adversely affect the human brain and body. The general population still thinks of intelligently connected household appliances, or the Internet of Things when they consider smart home construction. They do not realize that, for human health, improving indoor air quality is as important as controlling outdoor pollution. This product is mainly sold through e-commerce channels. Our company has promoted it through different forms such as network, WeChat, H5, etc. This product has played a key role in promoting the awareness of indoor pollution and a new direction for intelligent homes in the Internet of Things.

The project team is mainly composed of 32 full-time cross-function NPI (new product development) team members, including (1) Product Manager and Sales from Marketing Department, mainly responsible for collecting customer needs and defining new product design requirements; (2) Project Manager, mainly responsible for project process and resource management; (3) Mechanical Engineer, iOS Engineer, Android Engineer, Cloud Engineer, Firmware Engineer, Material Engineer, Prototyping Engineer and Testing Engineer from R&D Department, mainly responsible for functional product design, software/firmware/cloud development, molding, prototyping and testing; (4) Industrial Designer, Ergonomic Designer, Interaction Designer, Visual Designer, User Experience Researcher, from HUE (Honeywell User Experience) Department, mainly responsible for product appearance, ergonomics, user experience design and validation; (5) Certification Engineer, mainly responsible for product certification testing; (6) Sourcing Engineer, mainly responsible for material procurement and supplier management.

We applied Honeywell User Experience (HUE) and New Product Development (NPD) Process in developing this product. The Honeywell User Experience (HUE) is one of our key process initiatives that helps us best understand the needs of our customers and thereby design intuitive, desirable, differentiated and value-add products and services that meet those needs. Using the user centered design process, in this project, we specifically creatively applied techniques from ease of use evaluation, rapid prototyping and Agile process. HUE workshop and full-link design: We conducted multiple rounds of Honeywell User Experience (HUE) workshops and drilled down into customer needs, pain points, product design, customer journeys and product contacts. Our user research team has carried out a comprehensive analysis of the current domestic and international market conditions. For the current detector market, there are many single air pollution detectors. However, the air pollution detection is inaccurate and expensive. Devices are not aesthetically pleasing and they have to be attached to single location or power supply, restricting mobility. We carried out demand mining, and expanded the versatility of our use cases. At the same time, the design explored deeply into marketing, operation, service, maintenance and other aspects, such as: easy to understand error codes and added 24h customer service on the App. These full-service features for users are unprecedented in other products. Rapid Prototyping: Once the preferred design concept was chosen based on a rigorous Pugh analysis, the designer immediately set about creating a wooden design model to simulate the use of the product through the prototype. The fast and rough model not only shows the appearance of the design, but also shows how it works. Iterative rapid prototyping from rough models to 3D printing to CNC fine prototyping makes the decision and product development process faster than otherwise possible. Software design and development: The software was developed using an agile development process, taking the results of workshop and user research, and including evolving product requirements. At the core, the software handled either four kinds of sensors (i.e., four air quality indicators: formaldehyde, PM2.5, temperature and humidity) and six kinds of sensors (i.e. 6 kinds of air quality indicators: formaldehyde, PM2.5, temperature and humidity, TVOC and CO2). They were then divided into two sub-projects, basic functional requirements, IQ% and other advanced data analysis requirements. Social/after-sales demands are divided into three stages, cross developed and quickly completed. Meaningful Design: This product innovatively combines the readings of total organic matter, carbon dioxide and other indices detected by the equipment into a single IQ% value that indicate the impact of pollutants on the human body making it easy for the general public to understand. Designed to serve business and usage value, Honeywell's user experience design team used a long-term layout that is easy for the user to grasp. User experience evaluation: In each design iteration, we have a dedicated user experience specialist to evaluate the use of both the hardware and the software. In addition to the lab user experience evaluations, employee trials and usage log methods were applied to provide in-depth tracking and diagnosis of user experience and product issues.

Development of 4 sensor versions: took 4 months ，cost 192K USD Development of 6 sensor versions: took 6 months， cost 230K USD

• The overall IAQ forecasts a five-year sales of $5.2 million. We have already reached 53% of this target since product release this year; • The original intention of this project was to make a basic version of the four types of sensors. In fact, the high-end 6-sensor version was found to be more popular in the market. This model has become best-selling due to its small size, full data, accurate measurement and other functional features. It also becomes the benchmark for such multifunctional air detection products on the market. Compared with the traditional PM2.5, formaldehyde, temperature and humidity detection, it has prompted people to gradually realize the seriousness of indoor mixed gas pollution; • In the industrial sector, Honeywell has a proven market and product system. This project has carried out new market development, entered the mainstream through e-commerce channel, and raised the awareness of Honeywell IAQ products. Currently, the mainstream e-commerce Jingdong/Tmall platform has been completed, retail sales have steadily increased, and the product design has been well received by consumers; • It is an early exploration of the company's smart home products with the Internet of Things. It has been integrated into intelligent platforms such as Neusoft. From the current projects we are implementing, Honeywell can provide mature solutions to integrate this product under different brands. This product has made significant progress in the field of smart homes. The success of this business has provided valuable experience for the company to develop other industrial and civil IOT products using the upcoming 5G networks. • This product has won the 2018 IF Design Award.