国泰新点超级自助终端机
Cathay New Point Super Self-Service Kiosk
产品设计
产业器械
365
2026-05-19
作品详情
中文
/
English
作品简述
国泰新点超级自助终端机是一款面向智慧政务场景打造的综合型自助服务设备,主要服务企业办事人员、居民群众、政务服务中心及街道社区服务站等用户。产品集成 21.5 英寸触控屏、身份证读卡器、高拍仪等 12 项设备,支持身份核验、材料电子化、业务申报、票据打印等全流程服务,一体化台体设计适配政务大厅、社区服务站等公共空间。
项目以“全域自助、智联协同、体验升级”为核心理念,实现“一次登录、全域通办”,形成“自助受理—后台审批—终端出件”的闭环服务模式。产品通过 24 小时无人值守服务,推动政务办理从传统窗口服务向全天候、自助化、智能化服务转型。
Project Description
The Cathay New Point Super Self-Service Terminal is a comprehensive self-service device designed for smart government service scenarios, primarily serving business representatives, residents, government service centers, and neighborhood community service stations. The product integrates 12 components, including a 21.5-inch touchscreen, an ID card reader, and a document scanner, supporting end-to-end services such as identity verification, document digitization, service applications, and receipt printing. Its integrated counter design is suitable for public spaces such as government service halls and community service stations.
Guided by the core principles of “comprehensive self-service, intelligent collaboration, and enhanced user experience,” the project achieves “single sign-on for universal access,” establishing a closed-loop service model of “self-service submission—backend approval—terminal issuance.” Through 24/7 unattended service, the product drives the transformation of government services from traditional counter-based operations to round-the-clock, self-service, and intelligent solutions.
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