101HR® platform is an original research and development product of 51SHEBAO under the Zhonghe Group, with full independent intellectual property rights. It is a PEO SaaS platform. After multiple iterations, 101HR now fully covers the entire employment lifecycle from onboarding to offboarding, including salary, personal income tax, and social insurance benefits. It has deeply accumulated professional know-how and industry solutions for various types of employment compliance in multiple cities across the country, turning human resource capabilities into services, products, and digital solutions, providing enterprises and employees with a revolutionary SaaS product experience.

101HR digitizes the interpersonal and physical touchpoints of traditional human resource services, committed to providing users with a safe, efficient, convenient, and comfortable user experience. In terms of security, 101HR innovatively employs an automated principal consistency control engine, addressing the long-standing process compliance control challenges in traditional eHR and HR SaaS management tools, ensuring the safety and compliance of the entire service process. Regarding efficiency, 101HR combines AI voice, low-code software construction capabilities with traditional electronic signature platform capabilities to achieve fully automated drafting, sending, tracking, and renewal of labor contracts, efficiently establishing labor relations. In terms of compensation, 101HR integrates automatic payroll calculation, fund forecasting, fund pool management, and direct bank-enterprise linkages and interbank transfers to build a zero-latency automatic payroll distribution capability, significantly enhancing the enterprise's compensation management experience. For convenience, 101HR connects with enterprise platforms such as WeChat Work, DingTalk, and WeChat, as well as several mainstream HR SaaS ecosystem platforms, while also providing standardized API open interfaces, allowing flexible integration with various mainstream eHR systems. This truly realizes the promise of immediate rental and use, "100% service, one-click connection," providing a more convenient and seamless user experience for the management team, digital construction team, and all employees. In terms of comfort, 101HR transplants the interactive experience design of C-end products to B-end products, reflecting the design traces of the user experience journey throughout. It takes "roles" as the core design object, showing care for the emotional needs of different users in different scenarios at each step of submission, processing, inspection, analysis, and settlement. At the same time, it encapsulates the backend processes in perceptible digital touchpoints, restoring the design outcomes of the service blueprint to the greatest extent.

After continuous and iterative upgrades, the PEO professional employer services carried by 101HR are now the flagship product of the group's 51 Social Insurance brand, highly trusted and relied upon by customers and widely recognized in digital ecosystems such as the eHR ecosystem and the HR SaaS ecosystem. In 2024, 101HR was selected for the 36Kr 2023 Top Software Outstanding Software Product Directory and won the HRTech 2024 Annual User Experience Award.

101HR fully integrates the "employee-centric" PEO professional employer service philosophy into its product and service design. With multiple functional highlights such as digital process control, it helps client companies proactively embrace compliance in human resource management. 101HR continuously optimizes the interactive experience design, allowing more clients and employees to share the convenience dividends and new value additions brought about by the digital era.

As a SaaS software, 101HR is a product that is continuously iterated and upgraded. 101HR maintains a full-time team of more than 500 members, including professional teams in major fields such as business operations, customer success, research experts, marketing and branding, information security, product design, and R&D implementation. Externally, we also invite several renowned HRSSC experts, key users from large benchmark customers, and senior management teams from HR SaaS and eHR ecosystem partner companies to continuously participate in the co-creation and co-construction of the project.

Based on deep industry insights, Zhonghe Cloud Science and Technology has innovatively proposed a service experience design model, which is applied in the upgrade process of SaaS products such as 101HR. In terms of service experience design, by inventorying service touchpoints and planning service journey maps, 101HR has significantly enhanced customer user experience while balancing quality and efficiency, winning the praise and recognition of the vast majority of customers.

101HR officially launched its upgrade plan in September 2022 and completed the formal version iteration in September 2023. During the upgrade process, teams from the front, middle, and back offices of the group actively participated, providing valuable experience and professional support for the project upgrade.

In terms of service, 101HR has achieved full-process digital service control, which not only helps enterprises achieve digital compliance but also greatly improves service efficiency. In terms of experience, 101HR has not only comprehensively optimized each service touchpoint but also upgraded the SaaS UI visuals, resulting in a significant increase in customer satisfaction.